Frequently Asked Questions.
Have a look here for PMS colours for printing - please note that colours represented on your computer screen may differ from the final result. Also some colours can not be replicated for fabric printing. PMS colours on fabric tend to be not as "shiny" as PMS colours printed onto paper or singage stock.
Have a look here for Thread colours for Embroidery - please note that colours represented on your computer screen may differ from the final result. Not all thread colours are available.
This depends on what type of branding you want. If you are after embroidery a jpeg, or pdf is all that is required. If you are after Digital Printing, Supacolour or Laser engraving then a vector format file (CorelDraw, Illustrator or editable PDF) is best. If you can’t provide this we can convert to vector for a cost of $55.00 plus GST.
To get your design ready for Embroidery, Supacolour, Lasering or Digital Print there is time involved. This involves vectorising or digitising artwork into a format that can be read by our embroidery or printing software. Typically setup is around $45.00 plus GST per logo.
Setup is a one off cost, repeat jobs with no edits to the artwork will not incur another setup cost.
No, cash customers are fine, we just need 50% prior to starting the job and the balance paid on pickup – we accept Cash, Eftpos or Credit Cards (3% surcharge). Account holders are expected to pay in full on the 20th of the Month following.
Yes we do, but we have a minimum invoice of $50.00 plus GST. We do have price breaks for quantities, so the larger the run the more cost effective it will be.
Not necessarily, the entire process can be done online or via email, from garment selection to logo proofing. We do carry a range of samples, so a visit to our showroom can help you make the final decision about garments. If we don’t have samples of the garments you are after, we can get them in. A repeat order seldom requires a visit.
Again this depends on the service you go for. Embroidery pricing is based on the number of stitches, and Supacolour and digital print is priced based on area. The best thing to do is contact us through our quotes page, fill out all the details and we can get back to you.
Our normal turnaround times are around 7-10 working days, but because we do all our work onsite we do have the ability to juggle some jobs and get those really urgent ones out quicker.